Auto-Stop on Reply
The moment a lead replies to one of your campaign messages, they are automatically removed from the active message sequence.
This means:
No additional follow-up messages will be sent
The system recognizes that a real conversation has started
You don’t need to manually stop or pause anything
This ensures you never send automated follow-ups to someone who has already engaged with you.
The "Replied" Stage
Campaigns use stages to help you track lead activity and engagement. These stages include:
Pending
In-Sequence
Replied
Unresponsive
Failed
When a lead replies, they are automatically moved to the "Replied" stage. This makes it easy to identify which prospects are actively engaging with your outreach.
Automatic Stage Management
All campaign stages update automatically based on lead activity. You cannot manually move leads between stages.
This automatic system:
Keeps your campaigns organized
Prevents accidental over-messaging
Ensures accurate tracking of engagement
By handling replies and stage updates automatically, the platform lets you focus on continuing the conversation instead of managing campaign logistics.
If you have questions about campaign stages or reply handling, feel free to reach out to our support team.