The "Contacted" System List
Everyone you’ve messaged is automatically tracked in the "Contacted" system list across all your linked X accounts. This includes:
Leads contacted through current or past campaigns
Outreach sent from other software connected to your X accounts
This list is system-managed and updates automatically, so you don’t need to manually add or maintain contacts.
How to Exclude Previously Contacted Leads
When setting up a campaign, you can prevent messaging existing contacts by excluding the "Contacted" list.
Steps:
Create or edit a campaign
Go to Campaign Settings
Under Excluded Lists, select "Contacted"
Save
Once added, our system automatically removes anyone on the "Contacted" list before messages are sent.
How Automatic Filtering Works
Our platform runs multiple filtering checks to ensure only eligible and new prospects are contacted.
Campaign Launch Filtering
When you start a campaign, a two-step filtering process runs automatically:
Exclusion Check – Removes prospects from your excluded lists (such as the "Contacted" list)
DM Eligibility Check – Filters out users who cannot receive DMs due to closed or restricted messaging settings
This process happens automatically and requires no manual action once exclusions are set.
Contact Upload Filtering
When uploading leads, our system automatically removes contacts that are not reachable, including:
Inactive or suspended accounts
Private accounts that restrict messages
Users who have opted out or disabled messaging
These checks run behind the scenes to keep your lead list clean and improve delivery rates.
Why This Matters
Using the "Contacted" exclusion and automatic filtering helps you:
Prevent duplicate messaging
Maintain clean and professional outreach
Improve campaign performance and deliverability
Ensure messages are only sent to reachable prospects
By enabling this system, anyone you’ve previously reached will automatically be excluded from new campaign messages—no extra work needed.
If you have questions or need help setting up exclusions, feel free to reach out to our support team.